Understand How to Hire and Keep Your Food Safety Professionals

Understand How to Hire and Keep Your Food Safety Professionals

In the food manufacturing industry, ensuring the safety and quality of products is non-negotiable. Food safety incidents can lead to costly recalls, loss of consumer trust, regulatory penalties, and even legal action.

At the heart of every robust food safety program is the Food Safety Professional — a professional dedicated to managing food safety risks, controlling processes, and ensuring compliance with food safety regulations. The person who does the paperwork and works endlessly to meet your food safety requirements. And the title doesn’t matter here!

This role goes far beyond paperwork and routine inspections. A successful Food Safety Professional combines technical know-how with practical, on-the-floor experience to proactively identify hazards and implement effective preventive controls. While having a formal degree in food science or related fields can be helpful, what matters most is the ability to recognize risks and apply control strategies that work in real production environments.

Who can be a Food Safety Professional?

A Food Safety Professional is responsible for developing, implementing, and maintaining food safety programs across the entire production process. Their goal is to identify potential risks and hazards that could compromise food safety and quality and to put in place preventative measures that ensure compliance with both customer requirements and government regulations, such as FDA FSMA, Safe Food for Canadians Regulations (SFCR), or GFSI-recognized schemes like SQF.

Whether the title is HACCP Coordinator, QA Manager, SQF Coordinator, SQF Practitioner or PCQI, the role demands a deep understanding of food safety standards, regulatory updates, customer expectations, and internal process controls.

Their responsibilities typically include:

  • Hazard Identification and Risk Assessment:
    The first line of defense in food safety is the ability to accurately identify biological, chemical, and physical hazards across all stages of the food production process. This requires a deep understanding of raw material risks, process steps, and potential cross-contamination points.
  • Developing Preventive Controls:
    Once hazards are identified, the coordinator designs and implements preventive controls to eliminate or minimize risks. These controls must be practical and effective in the working environment — not just theoretical.
  • Monitoring and Verification:
    Establishing monitoring procedures ensures that preventive controls are functioning as intended. Regular verification activities, such as internal audits and environmental testing, help confirm that the food safety system remains effective over time.
  • Maintaining Compliance with Regulations:
    Food Safety Professionals must stay current with food safety regulations like FSMA, SFCR, GMP, and customer-specific requirements. They ensure that all documentation is current and that audits, both internal and external, are passed successfully.
  • Employee Training and Engagement:
    An effective food safety system requires the participation of every team member. The Food Safety Professional is responsible for training employees, raising awareness about food safety practices, and fostering a culture of accountability.
  • Corrective Actions and Continuous Improvement:
    When deviations occur, the Food Safety Professionals lead the investigation to identify root causes and implement corrective actions. This process supports continuous improvement and strengthens the overall food safety program.

Why Practical Skills Matter More Than Formal Degrees?

While formal education in food science, microbiology, or related fields can provide valuable background knowledge, food safety is a hands-on discipline. What truly sets an effective Food Safety Professional apart is their ability to apply theory in practice.

A degree does not guarantee the ability to recognize hazards in a live production environment or to design controls that fit the specific processes of a facility. It is the practical experience — walking the plant floor, speaking with operators, understanding the flow of raw materials, and observing equipment operation — that enables coordinators to build effective food safety systems.

Furthermore, regulations like FSMA emphasize a preventive approach to food safety. Our food safety professionals and coordinators must think critically, anticipate potential issues, and act decisively. Experience with real-world situations such as supplier failures, sanitation challenges, and audit findings equips them to respond quickly and effectively.

How Do We Know We Have Good Food Safety Professionals?

Having a competent Food Safety Professional is not just about meeting regulatory requirements — it’s also about protecting your brand and your bottom line. This is some of the highlights that you can expect to see when your food safety professionals manage the product and process risks.

  • Reduced Risk of Recalls and Non-Compliance:
    Proactively managing risks and maintaining rigorous food safety controls lowers the likelihood of costly recalls and regulatory penalties.
  • Improved Audit Readiness:
    Well-maintained documentation, ongoing monitoring, and internal audits prepare the facility for third-party certifications and regulatory inspections.
  • Enhanced Customer Confidence:
    Demonstrating commitment to food safety builds trust with customers, whether they are retailers, food service providers, or end consumers.
  • Operational Efficiency:
    Strong food safety systems often go hand-in-hand with improved operational processes, reducing waste and increasing efficiency.

What Do You Look When Hiring Your Food Safety Professionals

For businesses looking to strengthen their food safety programs, investing in developing their Food Safety Professionals is essential. This includes:

  • Advanced Training Programs:
    Beyond basic food safety training, cultivate the training habit. Sponsor your food safety professionals for additional certifications such as PCQI (Preventive Controls Qualified Individual), HACCP certification, or internal auditor training.
  • Hands-On Learning:
    Encourage your food safety professional to spend time on the production floor, work alongside different departments, and participate in mock recalls and internal audits.
  • Staying Current with Regulations:
    The food safety landscape is always evolving. The food safety coordinator should regularly review updates from regulatory bodies like the FDA, CFIA, and GFSI schemes to stay compliant.
  • Networking and Peer Learning:
    Participation in industry groups, workshops, and professional networks provides opportunities to share experiences and learn from peers.

The Bottom Line of Hiring a Food Safety Professional

The role of the Food Safety Professional is critical to ensuring food safety compliance and protecting public health. While academic qualifications can provide a strong foundation, practical skills and real-world experience are what truly drive success in this role. Being able to identify hazards, implement effective controls, and foster a culture of food safety across the organization makes all the difference.

Food safety is everyone’s responsibility, but it begins with strong leadership at the core.



Author: Felicia L
Felicia Loo is a Certified Food Scientist and registered SQF Consultant, SQF Trainer and Lead Instructor for Preventive Controls for Human Foods and HACCP training. She focused on assisting food businesses to obtain food business licenses, achieving effective food safety management systems and automating food safety systems.